Please use the form above for questions/comments or to inquire about an EXISTING order. To place a NEW order call (614) 948-2619 M-F 10am - 4pm EST
Satisfaction Guaranteed!Public Domain Films: Our policy is our LTC Guarantee! Our #1 goal at LTC is to provide good quality classic movies to film collectors like you. As part of that mission we have created The LTC Guarantee. If you unhappy with the quality of your movie you can choose from one of the following options:
A. If the quality is unacceptable to you we can try to get a better copy of the film you ordered.
B. If we are unable to get a better copy you choose another title of equal of lessor value to replace your original order.
C. We can issue store credit for a future order
(Note: Customers must ship defective movies back in order to receive replacement or store credit. Customer is responsible for return shipping fees.)
Studio Releases: We will gladly accept any unopened and/or unused items returned within 30 days of order, provided our distributor accepts returns of that item. Many of the studios DVD-Rs are manufactured on demand and are marked as one way sales - no returns. Please contact us with questions about returns on select items prior to sending something back. Upon receipt of a returned item, we will credit your charge card for the purchase price. Should you receive a defective item, we will gladly replace it with the same title. (Note: Customers are responsible for return shipping fees.)